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69q App Privacy Policy
This page explains how the 69q app collects, stores and uses data in plain language for users in Bangladesh, Dhaka, and those using bKash, Nagad, Rocket.
Cookies and tracking
Cookies are used to remember sessions, language preference and secure login; you can change settings from your browser if you wish.
List of legal bases
An easy way to understand the privacy policy is to divide it into five common processes below, their basis and withdrawal path are given.
Login and Account
A contract-based basis is used to maintain login, sessions and verification; if desired, the account can be closed and the session ends.
Device Identification
Cookies and local data are used to reduce repeated verification on the same phone; you can clear cookies from browser settings.
Support messages
If you report a problem, name, number and a screenshot are required; if desired, you can delete old messages after the ticket is closed.
Payment reconciliation
Some records are needed to reconcile transactions with bKash, Nagad, and Rocket; when the legal requirement ends, those records are limited.
Security analysis
Unusual logins, device changes or rapid access detection increases security; if no dispute, unwanted processing may be limited.
Consent-based data processing
Where consent is required
Notifications, cookie preferences and some analytics features require separate consent; you see a cookie banner on first login.
Many Dhaka users quickly adjust settings; with two clicks, notifications and analytics can be kept separate.
How to change consent
Permissions can be changed from account settings; once disabled, new notifications won't appear.
After logging into 69q, this option is in the profile section; finding the setting in the 69q App takes less than a minute.
- Notifications can be turned off separately
- Cookie preferences can also be changed in the
- If consent is withdrawn, future use changes.
Contract-based processing and usage
Account running requirements
After registering with 69q, profile, security and session data are retained; this is a necessary part of service operation.
APK users see the same information on login; after downloading 69q, old preferences are often retained.
What is kept for support
Messages, error times and device information help detect problems; this reduces repeated questions in tickets.
Questions about Nagad or Rocket? The transaction ID is used to speed up support.
Legitimate interests and security
Fraud prevention
Repeated failed attempts on the same phone, unfamiliar IPs and abnormal behavior alert the security team, keeping the account secure.
Many people in Bangladesh use multiple devices, so sessions are checked together, but unnecessary data is not captured.
Service improvement
Which screen takes longer is analyzed to simplify the interface; this analysis is usually anonymous.
Like Dhaka users, both fast and slow networks are considered.
- Only necessary data is kept
- Alerts are sent when abnormal access is detected.
- Old records are limited when usage decreases.
What are your rights
View, edit and delete
You can see what data you have about yourself; if there is an error you can correct it and also request restriction.
Objections and portability
You can object to some processing; you may also request a copy of your data if you wish, unless there are legal obstacles.
- Requests to view account information
- Requests to stop unnecessary communications
- Cookie preferences can be reset
Contact and Questions
If you are unclear about any part, go to 69q Help or 69q Contact; even small questions are answered, especially about data protection and cookies.
When you log in to the 69q App, help options are easily visible; 69q Download users also get the same help path, and questions about bKash, Nagad, Rocket are viewed separately.
The bottom line of this policy is simple: your data is kept only as necessary; the 69q privacy policy is updated as of October 2026.
69q Notification Preferences
Messages to keep on mobile.
69q cookie settings
Browser and app both allow changing preferences